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Featured Client - 3G co-nect
3G co-nect is the UK's fastest growing telecommunications company, specialising in the supply of the latest mobile technologies direct to the consumer and business market at competitive prices. "After over 10 years working with some of the the UK's top mobile phone companies, I am still frustrated with the lack of clarity and clear direction of the mobile phone market." explains Marketing Director, Mark White. "Excellent customer service and brand loyalty feature heavily in 3G co-nect's business objectives." In making the transition to the web, it was important to focus on giving customers the best possible value for money and providing all the information they need to make an informed choice. Unlike other web sites where only a limited number of packages are offered, 3G co-nect can supply any mobile phone handset on any tariff, subject to manufacturer and network availability. Dealing with all four major networks, dozens of the latest handsets and over forty individual tariffs, as well as frequent special offer packages including free gifts and cashback deals, the system needed to be capable of maintaining a large list of often complex relationships whilst ensuring the upkeep of the database for 3G co-nect staff was as simple as possible. "We couldn't be more pleased with the final result!" remarks White. "We found Lightwood to be professional and at the same time offered a personal service. We very much view them as an integral partner in our ongoing expansion plans, and would have no hesitation in recommending them to anyone."
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